56-60 Grange Road, West Kirby, Wirral, CH48 4EG (Tel: 0151 625 5700)
From 1st April 2019, we will be at Hoylake and Meols Medical Centre
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Survey Results

We use a variety of methods to evaluate our performance with our patients. We are currently running the NHS Friends and Family Test (FFT), which is a single-question survey which asks patients whether they would recommend the NHS service they have received to friends and family who need similar treatment or care. You can submit your FFT scoring card via reception or, alternatively, you will receive a text message two hours after your appointment which you can also use to score your experience.

 

Alongside the FFT, we are also currently participating in The GP Patient Survey has been designed to give patients the opportunity to comment on their experience of their GP practice. The survey asks about your experiences of your local GP surgery and other local NHS services, and includes questions about your general health. The survey includes questions about a range of issues, such as how easy or difficult it is for patients to make an appointment at their surgery, satisfaction with opening hours, the quality of care received from their GP and practice nurses, amongst other things. These surveys are sent out every year to patients who are selected at random.

 

Finally, we also run an internal patient survey which is carried out by CFEP. This is in addition to the GP Patient Survey and gives us further feedback which we can use.
 
Replies to all surveys will help us understand where improvements are needed. They are an opportunity for patients to have their say about how well their practice is doing at providing these services to patients.
 
 
Results
 
 
   News and Events

Update on the transition of Primary Care Medical services at TG Medical Centre
Posted on 14-3-2019

There is an important update regarding the transition of Primary Care Medical services at TG Medical Centre.

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Flu outbreak
Posted on 09-1-2018

Please read this important announcement regarding the flu virus.

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Dr. Whittingham-Jones in attendance at the RCGP
Posted on 12-10-2017

Congratulations to Dr. Whittingham-Jones who was given time at the Royal College of General Practitioners (RCGP) to make a presentation about the prevention of cardiovascular disease.

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Ordering your repeat medication
Posted on 14-12-2016

Please ensure you order your repeat medication by Wednesday, 21st December at the latest to ensure you have enough for the holiday period.

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There's still time to get your flu jab!
Posted on 16-11-2016

If you are unsure about your eligibility, please contact us and we will be more than happy to assist you.

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First mRNA skin-cancer vaccine starts UK trial
Posted on Thursday April 25, 2024

Steve Young is part of the tests to see if an mRNA jab can stop the deadliest skin cancer returning.

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England tops chart for child alcohol use - report
Posted on Wednesday April 24, 2024

The World Health Organization also finds higher rates of drinking and vaping among teenage girls.

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Action needed on needless asthma deaths, says charity
Posted on Tuesday April 23, 2024

There were more than 12,000 UK deaths in the past decade, many of them needless, a charity warns.

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Chat room helps Destiny-Rae, 5, find a new kidney
Posted on Monday April 22, 2024

An online friendship between two mums led to a new kidney for five-year-old Destiny-Rae.

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Cigarette prices motivating more to give up - study
Posted on Monday April 22, 2024

The cost-of-living crisis is having an impact - but health concerns remain the top reason for quitting.

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