We use a variety of methods to evaluate our performance with our patients. We are currently running the NHS Friends and Family Test (FFT), which is a single-question survey which asks patients whether they would recommend the NHS service they have received to friends and family who need similar treatment or care. You can submit your FFT scoring card via reception or, alternatively, you will receive a text message two hours after your appointment which you can also use to score your experience.
Alongside the FFT, we are also currently participating in The GP Patient Survey has been designed to give patients the opportunity to comment on their experience of their GP practice. The survey asks about your experiences of your local GP surgery and other local NHS services, and includes questions about your general health. The survey includes questions about a range of issues, such as how easy or difficult it is for patients to make an appointment at their surgery, satisfaction with opening hours, the quality of care received from their GP and practice nurses, amongst other things. These surveys are sent out every year to patients who are selected at random.
Update on the transition of Primary Care Medical services at TG Medical CentrePosted on 14-3-2019
There is an important update regarding the transition of Primary Care Medical services at TG Medical Centre.
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Flu outbreakPosted on 09-1-2018
Please read this important announcement regarding the flu virus.
Dr. Whittingham-Jones in attendance at the RCGPPosted on 12-10-2017
Congratulations to Dr. Whittingham-Jones who was given time at the Royal College of General Practitioners (RCGP) to make a presentation about the prevention of cardiovascular disease.
Ordering your repeat medicationPosted on 14-12-2016
Please ensure you order your repeat medication by Wednesday, 21st December at the latest to ensure you have enough for the holiday period.
There's still time to get your flu jab!Posted on 16-11-2016
If you are unsure about your eligibility, please contact us and we will be more than happy to assist you.
Will scrapping NHS England help improve patient safety?Posted on Friday March 14, 2025
The decision to scrap the organisation could offer a new chance to examine how patients are dealt with.
Men denied life-extending prostate cancer drugPosted on Friday March 14, 2025
NHS England says it cannot afford to offer abiraterone, which is available in Scotland and Wales.
NHS England to be axed as role returns to government controlPosted on Thursday March 13, 2025
The prime minister says the move will cut duplication and free up money for frontline services.
What does NHS England do? Your questions answered on health reformsPosted on Thursday March 13, 2025
As part of Your Voice, Your BBC, we answer questions from you on government plans to scrap NHS England.
Mone accuses Covid inquiry of 'cover-up'Posted on Thursday March 13, 2025
She says husband Doug Barrowman and her are targets of a "politically motivated witch hunt".
