56-60 Grange Road, West Kirby, Wirral, CH48 4EG (Tel: 0151 625 5700)
From 1st April 2019, we will be at Hoylake and Meols Medical Centre
      Home » Have your say » Survey Results

Survey Results

We use a variety of methods to evaluate our performance with our patients. We are currently running the NHS Friends and Family Test (FFT), which is a single-question survey which asks patients whether they would recommend the NHS service they have received to friends and family who need similar treatment or care. You can submit your FFT scoring card via reception or, alternatively, you will receive a text message two hours after your appointment which you can also use to score your experience.

 

Alongside the FFT, we are also currently participating in The GP Patient Survey has been designed to give patients the opportunity to comment on their experience of their GP practice. The survey asks about your experiences of your local GP surgery and other local NHS services, and includes questions about your general health. The survey includes questions about a range of issues, such as how easy or difficult it is for patients to make an appointment at their surgery, satisfaction with opening hours, the quality of care received from their GP and practice nurses, amongst other things. These surveys are sent out every year to patients who are selected at random.

 

Finally, we also run an internal patient survey which is carried out by CFEP. This is in addition to the GP Patient Survey and gives us further feedback which we can use.
 
Replies to all surveys will help us understand where improvements are needed. They are an opportunity for patients to have their say about how well their practice is doing at providing these services to patients.
 
 
Results
 
 
   News and Events

Update on the transition of Primary Care Medical services at TG Medical Centre
Posted on 14-3-2019

There is an important update regarding the transition of Primary Care Medical services at TG Medical Centre.

more »

Flu outbreak
Posted on 09-1-2018

Please read this important announcement regarding the flu virus.

more »

Dr. Whittingham-Jones in attendance at the RCGP
Posted on 12-10-2017

Congratulations to Dr. Whittingham-Jones who was given time at the Royal College of General Practitioners (RCGP) to make a presentation about the prevention of cardiovascular disease.

more »

Ordering your repeat medication
Posted on 14-12-2016

Please ensure you order your repeat medication by Wednesday, 21st December at the latest to ensure you have enough for the holiday period.

more »

There's still time to get your flu jab!
Posted on 16-11-2016

If you are unsure about your eligibility, please contact us and we will be more than happy to assist you.

more »

Licences needed for Botox clinics in cosmetics crackdown
Posted on Wednesday August 06, 2025

The government plans to crack down on dodgy cosmetic practitioners in England who exploit people and cause harm.

more »

I have complex PTSD but waiting list means I've only seen psychiatrist once in 10 years
Posted on Wednesday August 06, 2025

Twelve times more mental health patients are waiting more than 18 months for treatment than those with physical health conditions in England, data analysis shows.

more »

Extra-strong nicotine pouches packaged like children's sweets
Posted on Wednesday August 06, 2025

Nicotine products designed to appeal to children are being openly sold in shops in Scotland.

more »

Could RFK Jr's move to pull mRNA vaccine funding be a huge miscalculation?
Posted on Wednesday August 06, 2025

The US is withdrawing $500m for vaccines for diseases like flu and Covid. Health correspondent James Gallagher asks if it's the right call.

more »

Union and government to restart talks on ending doctor dispute
Posted on Wednesday August 06, 2025

BMA says there is window of opportunity in coming weeks to reach a settlement after 12 strikes.

more »

Have your say
Patient Participation Group (PPG)
Survey Results
Further Information
Useful Numbers
Live Well
Helpful Information
Advice for Teenagers
What to do before and after tests/treatment
Pregnancy Care Planner
Recently had a baby?
Carers Information Page
In Times of Bereavement
NHS Constitution
Patient Advice and Liaison Service (PALS)
Update on the transition of Primary Care Medical services at TG Medical Centre
Your Health
Family Health
Long-term Conditions
Minor Illness
 
Home Have your say Survey Results
© 2017 TG Medical Centre. All rights reserved.   |   Terms of Use   |   Privacy   |   Medical Policies